
B Online Learning is proud to announce a double Platinum win at the LearnX Impact Awards in collaboration with Santos. These awards recognise two standout eLearning content development projects – Best Bespoke/Custom Learning Program and Best eLearning Model – developed using Articulate and an innovative learning approach.
Empowering Performance Through Custom eLearning Solutions
Santos partnered with B Online Learning to enhance their internal learning capability. Their goals included:
-
Faster course development turnaround
-
Richer learning features and functionality
-
Cost-effective training delivery
-
Greater ownership of content and intellectual property
-
An experienced, Australian-based eLearning provider
Best Bespoke/Custom Learning Program: Unlocking Performance and Potential
Santos launched a cultural transformation program aimed at shifting focus from systems to conversations and performance outcomes. To support this initiative, B Online Learning created a blended eLearning strategy that reached over 3,500 staff globally across field, office, and international roles.
Key eLearning elements included:
-
Web Portal: A streamlined digital hub reduced 240 documents into a simplified, two-click experience. Over 80% of employees accessed the resource.
-
Self-Paced eLearning Modules: Developed in Articulate Storyline, the modules provided essential training on the new performance management system. These are now core to onboarding and serve as pre-work for face-to-face workshops.
-
Interactive Face-to-Face Learning: B Online Learning integrated eLearning pre-work into workshops like Feedback Essentials, ensuring employees arrived with foundational knowledge and could focus on practising real skills.
-
Lunch & Learn Recordings: Sessions were video recorded and synchronised with presentations, then made available to remote and international staff.
These initiatives resulted in 100% engagement across the workforce, at an incredibly low average cost of $6.85 per person—delivering real business value through digital learning.
Innovative eLearning features included:
-
Advanced screen progression control using Storyline variables
-
Custom visual branding and scenario-based activities
-
Real-time feedback and knowledge validation mechanisms
Participant Feedback:
“Clear articulation of the change in bonus direction and the tools. Loved how this was delivered via online.”
“The modules for Leaders are great. A couple of team members completed them before the Feedback Essentials workshop and really understood the content.”
Best Online eLearning Model: Code of Conduct Training
Santos also required a more scalable and cost-effective way to deliver Code of Conduct training to its 4,500 employees and 5,000 contractors across Australia.
Working with B Online Learning, they launched a concise, interactive online compliance training module that:
-
Was available 24/7 for all staff, regardless of location
-
Provided clear reporting and completion tracking
-
Could be easily updated to reflect policy or legal changes
-
Delivered results in under 30 minutes
-
Cost less than $1 per person, compared to over $450,000 for a traditional face-to-face rollout
Participant Feedback:
“Really interesting module—contemporary with great workplace scenarios.”
“Love the ability to report on my team’s completion.”
“Easy to complete with practical examples. I appreciated being able to pause and return later.”
Your Trusted Partner in eLearning Content Development
At B Online Learning, we specialise in custom eLearning development using Articulate Storyline and Articulate 360 to create scalable, interactive learning solutions. Our award-winning work with Santos demonstrates how digital learning can reduce costs, improve engagement, and support organisational change.
Want to learn more about eLearning content development?
Visit our eLearning development page or call us on 02 9571 6888.